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4 Tips to Reduce Common Fulfillment Errors

Posted by Greg Marone on Mar 28, 2017 4:16:35 PM

From the minor, like shipping a customer two pairs of socks instead of one, to the major, like shipping the wrong products to the wrong addressee, fulfillment errors are unpleasant. They’re also, to a degree, unavoidable.

As long as humans are involved in fulfilling e-commerce orders, human error is possible. You may not be able to eliminate all fulfillment errors, but you can and should implement procedures and best practices to minimize them. Here are four suggestions to get you started.

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Topics: multichannel shipping, e-commerce

18 Parcel Shipping Buzzwords You Need to Know

Posted by Greg Marone on Mar 24, 2017 3:28:29 PM

If you run a business that ships goods to consumers or other companies, it is important to know some key shipping terms. These terms allow you to communicate correctly with the shipping department. Take a look at this list of key shipping terms and use it to prevent misunderstandings from messing up your orders.

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Topics: shipping, operations

What Are the Implications of Amazon Entering the Package Delivery Business?

Posted by Rick Williams on Mar 9, 2017 8:58:22 AM

If you're a small-package shipper, the prospect of Amazon entering the package delivery market should be intriguing. Currently, doing business for you means offering a handful of carriers (UPS, FedEx and perhaps the U.S. Postal Service), so your clients have the best possible shipping options. 

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Topics: Insider, carriers

When Does Your Free Shipping System Begin to Cost You Money?

Posted by Greg Marone on Mar 3, 2017 5:50:14 PM

When your business was first launched, they probably chose a free shipping system from a carrier like UPS or FedEx. But now as your business has grown, you may find that these carrier-provided systems no longer meet your needs.

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Topics: shipping system, shipping costs

5 Ways to Reduce Unexpected Carrier Back Charges

Posted by Greg Marone on Feb 22, 2017 8:00:00 AM

Everybody loves a pleasant surprise, but an unpleasant surprise? Not so much. Carrier back charges fall into the latter category. A shipping back charge is when a carrier bills you an additional amount after you’ve already paid freight for a shipment.

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Topics: warehouse, carriers, shipping costs

The Frequent Misapplication of the Print and Apply Process in Small Parcel Shipping

Posted by Rick Williams on Feb 17, 2017 2:20:26 PM

For those not familiar with warehouse automation systems, using print and apply processes typically means you are placing a label or labels on a box – in today’s example, we are specifically speaking of a small parcel shipment – that needs to add a carrier and/or box label automatically, via a print and apply mechanical process.  

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Topics: warehouse, shipping system, packing

Workstation Shipping: Do You Really Need a Shipping Screen?

Posted by Rick Williams on Feb 10, 2017 8:00:00 AM

If you are still using a carrier or third-party shipping system that has a shipping screen, why? Perhaps you’ve never considered this question, but redesigning your system to remove the need for a shipping screen could lead to big cost savings, so it is worth evaluating for your own business.

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Topics: warehouse, shipping system, shipping costs

How to Improve Your Same-Day Shipping Order Processing

Posted by Stephen Williams on Feb 9, 2017 2:37:26 PM

While same-day order turnaround combines the convenience of expedited access to products with the simplicity of online ordering, making a pledge to deliver on such a service commitment can come with challenges. Complex processes and inadequate planning can greatly affect your ability to meet this level of service for your customers.

Here's what you need to know to improve same-day shipping.

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Topics: warehouse, shipping system

How Much Do Shipping Systems Cost?

Posted by Greg Marone on Feb 7, 2017 8:00:00 AM

This is a tough question. Shipping system cost depends on the functionality of the solution and its implementation. Are you interfacing it to a host system? Is it a complex integration? How much support do you have from your internal IT staff? What carriers and special services do you use?

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Topics: shipping system, shipping costs

How to Compare Shipping Costs

Posted by Greg Marone on Feb 2, 2017 8:00:00 AM

Reducing your shipping expenses or streamlining your shipping costs is achievable by comparing different carriers' offers on costs. However, there are a few comparison factors to keep in mind, including the shipping prices, different weight breaks and different shipping zones. Here are a few ways to compare shipping costs.

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Topics: warehouse, carriers, shipping costs