Online sales represent an increasingly important source of revenue for many businesses, making the need for affordable shipping more critical than ever. Many budget-savvy, high-volume shippers are turning to mail consolidators to reduce the cost of shipping while still providing reliable delivery.
You've undoubtedly noticed the changes at your warehouse. The days of large shipments containing dozens of SKU's seem to be passing. Less deliveries are going to retailers, and more and more small packages are going every day, assuming you and your team can keep up.
From the minor, like shipping a customer two pairs of socks instead of one, to the major, like shipping the wrong products to the wrong addressee, fulfillment errors are unpleasant. They’re also, to a degree, unavoidable.
As long as humans are involved in fulfilling e-commerce orders, human error is possible. You may not be able to eliminate all fulfillment errors, but you can and should implement procedures and best practices to minimize them. Here are four suggestions to get you started.
If you run a business that ships goods to consumers or other companies, it is important to know some key shipping terms. These terms allow you to communicate correctly with the shipping department. Take a look at this list of key shipping terms and use it to prevent misunderstandings from messing up your orders.
If you're a small-package shipper, the prospect of Amazon entering the package delivery market should be intriguing. Currently, doing business for you means offering a handful of carriers (UPS, FedEx and perhaps the U.S. Postal Service), so your clients have the best possible shipping options.
When your business was first launched, they probably chose a free shipping system from a carrier like UPS or FedEx. But now as your business has grown, you may find that these carrier-provided systems no longer meet your needs.
Everybody loves a pleasant surprise, but an unpleasant surprise? Not so much. Carrier back charges fall into the latter category. A shipping back charge is when a carrier bills you an additional amount after you’ve already paid freight for a shipment.
For those not familiar with warehouse automation systems, using print and apply processes typically means you are placing a label or labels on a box – in today’s example, we are specifically speaking of a small parcel shipment – that needs to add a carrier and/or box label automatically, via a print and apply mechanical process.
If you are still using a carrier or third-party shipping system that has a shipping screen, why? Perhaps you’ve never considered this question, but redesigning your system to remove the need for a shipping screen could lead to big cost savings, so it is worth evaluating for your own business.