You've undoubtedly noticed the changes at your warehouse. The days of large shipments containing dozens of SKU's seem to be passing. Less deliveries are going to retailers, and more and more small packages are going every day, assuming you and your team can keep up.
From the minor, like shipping a customer two pairs of socks instead of one, to the major, like shipping the wrong products to the wrong addressee, fulfillment errors are unpleasant. They’re also, to a degree, unavoidable.
As long as humans are involved in fulfilling e-commerce orders, human error is possible. You may not be able to eliminate all fulfillment errors, but you can and should implement procedures and best practices to minimize them. Here are four suggestions to get you started.