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4 Tips to Reduce Common Fulfillment Errors

Posted by Greg Marone on Mar 28, 2017 1:16:35 PM

From the minor, like shipping a customer two pairs of socks instead of one, to the major, like shipping the wrong products to the wrong addressee, fulfillment errors are unpleasant. They’re also, to a degree, unavoidable.

As long as humans are involved in fulfilling e-commerce orders, human error is possible. You may not be able to eliminate all fulfillment errors, but you can and should implement procedures and best practices to minimize them. Here are four suggestions to get you started.

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Topics: multichannel shipping, e-commerce

How to Safely Ship HAZMAT and Lithium Batteries

Posted by Doug Popejoy on Jan 20, 2017 8:24:48 AM

When it comes to dangerous materials, shipping requires much more attention than simply tossing items into a box. One of the most common questions CLS receives is, “How do I ship hazardous materials (HAZMAT)?” This is often followed by “How do I ship lithium batteries?”

The short answer is very carefully.

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Topics: multichannel shipping, shipping system

What Can I Put on a Shipping Label?

Posted by Stephen Williams on Dec 29, 2016 6:00:00 AM

There are several options for what you can put on your shipping labels. However, what you can include on your labels is dependent upon the tools that you have at your disposal (i.e. software applications) and the carrier(s) you're working with

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Topics: multichannel shipping

Moving From API Shipping to Multicarrier Shipping with Resident Raters — When Is the Right Time?

Posted by Rick Williams on Nov 18, 2016 5:00:00 AM

Every day, Jim, a small business owner, opens the back door to his stationwagon and places customers' packages inside. He drives them down to the local post office and sends them off around the world.

But lately the station wagon has been stuffed to the brim.

Business has grown every week, and the old station wagon is getting too small to handle all the boxes. Some days he has to even make two trips. He knows he needs a panel truck to handle all the packages, but he isn’t sure when to make the move.

Although you are a much bigger company, in a lot of ways your shipping situation might be like Jim’s. You are shipping more packages every week, possibly 500 to 1,000 per day. You might use the APIs from major carriers to handle the load, but you are adding staff and shipping times are not getting shorter.

But like Jim, you are not sure when to make a step up to the next level, or you may not know what options are available to help you save time and money in shipping costs.

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Topics: multichannel shipping

What Is Multichannel Shipping – And Is It Right for You?

Posted by Doug Popejoy on Oct 18, 2016 5:30:00 AM

Whether you are the president or vice president of a small business, or you work in the IT or e-commerce department of a large company, you may be wondering whether multichannel shipping is right for you.

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Topics: multichannel shipping