From the minor, like shipping a customer two pairs of socks instead of one, to the major, like shipping the wrong products to the wrong addressee, fulfillment errors are unpleasant. They’re also, to a degree, unavoidable.
As long as humans are involved in fulfilling e-commerce orders, human error is possible. You may not be able to eliminate all fulfillment errors, but you can and should implement procedures and best practices to minimize them. Here are four suggestions to get you started.